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Understand the role of the human resources function, of its development, and of its characteristic organizational structure.
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Comprehend the difference between Equal Employment Opportunity (EEO) and Affirmative Action Planning.
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Understand the major laws affecting equal employment opportunity.
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Write a job description capable of serving as an effective guide for recruitment.
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Understand the components of a human resource planning and forecasting process and will be able to explain their importance to the organization.
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Identify a variety of internal/external recruiting sources and the advantages/disadvantages of each.
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Conduct a human resources selection interview that adheres to the EEOC guidelines.
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Understand the elements of an orientation program well enough to develop an orientation program.
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Understand the Fair Labor Standards Act (FLSA) and its impact on pay practices and job evaluation.
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Evaluate a job using a point-factor job evaluation plan.
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Comprehend employee benefits, benefits mandated by law, and the cost of benefit programs and have an introduction to OSHA.
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Formulate effective goals develop an effective performance appraisal tool, and conduct an effective appraisal interview session.
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Demonstrate techniques for positive disciplining.
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Understand labor relations, grievance procedures, common reasons for joining a union, and know the difference between arbitration and mediation.
